You are protected

Big Gigs has partnered with PayPal & Stripe to ensure total security for all transactions done via this website. No credit card details are kept on our servers and all transactions are done on the heavily encrypted and secure PayPal servers or the optional payment gateway of Stripe servers.

If you have any trouble completing a transaction please don’t hesitate to contact us. For more information regarding the protection of your privacy please read our privacy policy.

Preventing fraud

Every transaction is monitored and heavily guarded behind our advanced encryption to help prevent fraud and identity theft. And we’re leaders in risk management, constantly updating our systems to help block external threats so you can buy with confidence.

Protecting your money

 
Hackers are getting smarter so banks and card providers around the world are creating extra hurdles for you to navigate just to pay online. We’re committed to making things easier for you without making it riskier. In the unlikely event something does go wrong, just report it and we’ll take care of any unauthorised transactions.

Protecting your purchases

We understand that sometimes things don’t arrive as planned. So if an eligible item you’ve purchased online doesn’t arrive or arrives significantly different to the seller’s description, we can reimburse you for the full purchase price plus shipping costs, up to $20,000 per item.